Refund / Return Policy
Refund Policy
We have a 14-day return policy.
You have 14 days after receiving your item to request a return.
Return Conditions
To be eligible for a return, your item must:
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Be unused
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Be in the same condition that you received it
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Be in the original packaging
Customers are responsible for return shipping costs.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your order.
Please include:
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Your order number
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Photos of the damaged or incorrect item
We will offer a replacement or refund.
Order Cancellation
Orders can be cancelled within 12 hours of purchase.
After this period the order may already be processed and cannot be cancelled.
Non-Returnable Situations
Refunds may not be issued in the following situations:
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Incorrect address provided by the customer
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The customer refuses delivery
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Normal shipping delays caused by carriers or customs
Refund Processing
Once your return is received and inspected, we will notify you if the refund is approved.
If approved, the refund will be issued to your original payment method within 5–10 business days.
Contact
For return requests please contact us at: